Shipping Policy

When you purchase items from delione.com different shipping parameters are available based on location and the items you have chosen. At checkout, you will be prompted to choose a shipping method for your item(s). The shipping charge will be a flat fee based on the delivery method you choose. Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, You must Call Customer Service 818-717-8200 for availability and cost and your order must be received and clear credit authorization by 2 p.m. Pacific time or your order may not be processed until the following business day. Business days are Monday-Friday 8:30 am to 5:00 pm PST, excluding federal holidays within the US. 48 Contiguous United States 

  • Standard Ground, (2-7 business days) is $7.00 for all orders under $30.00. Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 2-7 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Second Day, (2 business days) Call Customer Service 818-717-8200 for availability and cost. Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Overnight, (1 business day) Call Customer Service 818-717-8200 for availability and cost. Most items may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1 full business day. Business days are Monday-Friday, excluding federal holidays within the United States.

 Alaska or Hawaii 

  • Standard Ground, (5-8 business days) is $7.00 for all orders under $30.00. per Item. Most items may be shipped to Alaska or Hawaii via Standard service. You can expect your order to arrive within 5-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Second Day (only), (2 business days) Call Customer Service 818-717-8200 for availability and cost. Most items may be shipped to Alaska or Hawaii via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

U.S. Virgin Islands and Puerto Rico 

  • Standard Ground, (5-8 business days) is $7.00 for all orders under $30.00. Most items may be shipped to U.S. Virgin Islands and Puerto Rico Standard service. You can expect your order to arrive within 5-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Second Day (only), (2 business days) Call Customer Service 818-717-8200 for availability and cost. Most items may be shipped to Alaska or Hawaii via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

 P.O. Boxes 

  • USPS Priority, (2-8 business days). Most items may be shipped via USPS, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

Military APO / FPO Addresses 

  • USPS Priority, (2-8 business days). Most items may be shipped via USPS, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.